As COVID-19 continues to impact our communities, we’re committed to doing what is best for our customers, our associates and the public. We have made the decision to temporarily close our lobby.
Even though the lobby is closed, our staff is diligently working behind the scenes to serve our customers and community. Thank you for your patience and understanding during this challenging time. We will get through this adversity together and will be stronger as we move forward. Please contact us by phone or email if you have questions or concerns.
Drive Up Hours
Monday-Friday 7:00 am-6:00 pm Saturday 8:00 am-12:00 pm
ATM and night deposit are available 24/7 in lane 1
The Bank will utilize the drive-up for deposits and other transactions. If you need to open an account, make changes to existing accounts or access your safe deposit box, we ask that you call 507-356-8328 to make arrangements.
Our Lending Staff is available by email or calling 507-356-8328 for any assistance you may need.
We want to remind you that you can access your accounts using online and mobile banking, or by calling us at
507-356-8328. More information can be found at https://www.pineislandbank.bank/personal/online-banking to enroll in online banking or how to load your Pine Island Bank debit card into your mobile wallet (Apple, Samsung, and Google Pay) to utilize touchless pay.
Your account security remains a top priority. During this high stress time, we encourage you to remain aware of scams and offers “too good to be true”. Contact us at 507-356-8328 if you have concerns about your account or any transactions. To report a lost or stolen debit card during business hours call us at 507-356-8328 or after hours please call 1-800-472-3272.
Thank you for your cooperation and understanding. We sincerely appreciate your business!
President, Pine Island Bank
Frequently Asked Questions for Bank Customers Affected by the Coronavirus Disease 2019 (Referred to as COVID-19)
- FDIC Consumer News: How FDIC Protects Customers – February article
- FDIC: Avoiding Scams: Sticking to the Basics Can Go a Long Way
- FDIC Tips for Small Businesses
- FDIC Tips for Reaching out to Creditors and Managing Debt
- FDIC Knowledge Center portal with access to Frequently Asked Questions
- Phishing Education